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Monica Rigucci

Sassafras AllSight is bridging the gap between onsite support and remote staff, allowing us to see and utilize essential data for managing our environment in one place and coordinate efforts appropriately.

Along with being impressed by the product itself (which has many capabilities beyond what we use every day), I think an extraordinary mention to the support staff is warranted. Whenever someone asks me what good support looks like (or whenever I want to tell people what good support looks like), I point to Sassafras support.

Training and implementation specialist by day, user experience designer by night, Jason helps users learn the ropes of Sassafras, while mining their difficulties for ways to improve the product. As his father once told him: “Join me, and I will complete your training. With our combined strength, we can end this destructive conflict and bring order to the galaxy!”

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