…o one association with physical hardware, by using the MAC address of each computer. Computer IDs in KeyServer KeyServer defaults to using MAC address, since using Computer Name can have potentially significant downsides. However, you might want to change this configuration when you first install KeyServer. If you know that your computers names will be unique, and will not see frequent changes, then you should use the “Computer ID Types” dialog to…
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Adobe CC 2020 and Sassafras Product Families
…hierarchies that determine which policy is used for different products or computers, feel free to reach out! And don’t forget that just because you are managing multiple products under a single policy, that doesn’t mean you won’t be able to access usage data for each product or component application separately. While policy level-usage reports will aggregate usage for all products managed under each policy, product- and program-level reports will…
Read more8.0.0.5 Hot on the Heels
…y of details is limited, but we expect you should see make and model. When combined with the computer attached to, this gives you a big head start on knowing about these devices! Active and Idle time in Usage reports We have long had % Active as a column in Usage reports. The reason it was a percent was this isn’t a precise metric when it comes to software. After all, many applications can continue to do “active” work when they are in the backgrou…
Read moreThe KeyServer Client Communication Protocol
…acking of KeyServer managed products. In particular this applies to laptop computers used on and off network. Normal Communication As part of the user login sequence, the K2 client, KeyAccess, establishes a session with the KeyServer. KeyServer sets a timer, and tells the client to expect a “tickle” within 10 minutes. Then before the 10 minute expiration, KeyServer sends a small tickle packet. As soon as KeyServer receives the acknowledge packet,…
Read moreFlexible Architecture
…AllSight Full IT Asset Management 500 per year Automated InventoryAutomated Inventory Hardware TrackingHardware Tracking Live MapsLive Maps Usage ReportingUsage Reporting License ManagementLicense Management Software ComplianceSoftware Compliance Flexible ArchitectureFlexible Architecture Learn More Automated Inventory Hardware Tracking Live Maps Usage Reporting License Management Software Compliance Flexible Architecture…
Read moreWelcome to 2020
…ing their delivery methods entirely. If you’re a Sassafras customer, we’ve come up with a pain-free option. You click a button. That’s right, just one button, and “poof,” if your publisher won’t let you launch that product remotely, Sassafras will keep that software product available for local use only. Students will still be able to remotely access that lab machine and its other software products, just not the “offensive” one. If the publisher co…
Read more7.9.0.5 Brings Multiple Enhancements
…policy changes. This new release adds a few History Reports so you can get compiled change information on your assets. Check those out in the Report Builder or in KeyConfigure’s Reports menu! Also, you can now select and copy information from the History page of any asset in the Web UI. Email “on the fly” Reports Some times an item comes up that makes you say “why didn’t this ever come up before?”. Previously the email option when building a repor…
Read moreLive Webinar: Introducing Sassafras AllSight 7.9
…ous kinds is now just a couple of clicks away. Report Aggregation lets you easily create your own birds-eye view, by compiling data by attribute. Automations and Bulk Actions (AllSight only) Trigger workflows based on specific events with our all new Actions feature, or manually make changes to many objects at once with Quick Edits and Admin-created Forms. The Sassafras equivalent to stopping a train with your pinky or leaping over a skyscraper in…
Read more7.6.0.9 Adds Extra Shine to a Great Build
…s. In previous builds, if there was a peak of 150 users in a room with 200 computers, for example, the chart would top out just above 150. Now, you can toggle the view to get a better idea of what percentage of the room was actually occupied during peak hours. The Software Page has been restructured and two new sorting options have been added: Popular, and Recent. Popular simply sorts the software list by the number of unique users, and Recent bri…
Read more7.6.1.0 Enhances Information for Labs
…clude custom text, links, images, and more! With this enhancement, you can easily add pictures of the location, links to other resources like booking systems, or whatever else might help your users. Those with an eye for detail will notice we also changed the Forecast graphic in this version. The new display offers more granular visualization of the hours of days compared to the old grid view. Read more in our maps documentation. Reservations Edit…
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